The purpose of this position is to provide expertise in chemistry and chemical sensing of natural waters with an emphasis on pH. The senior chemist holds a key role in product development, customer interaction, and support of sales, calibration, as well as research and development.
This person reports directly to the Director of Science, Sea-Bird Scientific.
- Serves as an in-house, customer and scientific community liaison for product implementation, application, and data analysis in coordination with other scientific and customer support staff within Sea-Bird Scientific.
- Works closely with the company’s R&D staff to ensure that instrument design is optimized for the highest quality data possible through validation and extensive laboratory and field testing. Performs instrument assessment (i.e., response time testing, sampling protocol analysis, and performance evaluation); evaluates and recommends data processing and sampling protocols for existing and new instruments; assesses data processing methods.
- Performs analysis on more complicated end-user data sets; assists customers with data processing and analysis at all levels as required; performs analysis on data sets generated with new Sea-Bird instruments during in-house testing and in cooperation with customers.
- Represents Sea-Bird Scientific on product development opportunities and advocates for customers.
- Authors papers, posters and gives presentations in a scientific capacity while representing company at professional science conferences, exhibitions, and meetings.
- Leads escalated, complex customer service requests and issues with advanced level customers (academics, agency Principal Investigators, government planners). Demonstrates knowledge of Sea-Bird Scientific products and services.
- Business travel and occasional sea-going travel may be required.
Other Non-Essential Functions
- Other duties as assigned.
Education, Background and Qualification Requirements
- Ph.D. or Masters with experience in chemistry or related field, plus demonstrated professional experience in environmental chemistry research including project planning, field studies, theoretical studies, data analysis, and data management; preferred experience in observational ocean measurements and thermodynamics.
- Strong scientific writing skills and demonstrated publication record of research related to acquiring and analyzing physical measurements in the natural water.
- Demonstrated public speaking skills and experience giving scientific presentations at professional conferences, exhibitions, and meetings.
- Ability to read, analyze, interpret and generate technical procedures. Ability to write reports and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers. Ability to provide content suitable to be turned into technical documents. Ability to respond to common inquiries or issues.
- Ability to work with mathematical concepts such as probability and statistical inference and formulas to analyze data using Microsoft Excel and Matlab.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is occasionally required to reach with hands and arms. The employee is constantly required to stand/or sit, squat, turn/twist, reach, use hands to: finger, handle, feel or operate objects, tools or controls, and computer keyboards.
- The employee is occasionally required to walk, climb, balance, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell.
- The employee must occasionally lift, carry, push or pull up to 20 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee may be subjected to moving mechanical parts, electrical currents, vibrations, fumes, odors, dusts, gases, chemicals, oils, salt water, extreme temperatures, and work space restrictions.
- The noise level in the work environment is occasionally loud.
- Employees will be required to wear the proper Personal Protective Equipment (PPE) which may include: eye, hearing and respiratory protection, protective smock, steel toe shoes, gloves, or face shields. Contact lenses may not be allowed in some areas.
Use a variety of hand and power tools, fixtures, jigs, test equipment and work instructions to test components, sub-assemblies or instruments to ensure performance standards. Relies primarily on instructions and pre-established guidelines to perform the job functions.
- Perform quality pre-checks on components and parts required to complete a job.
- Follow detailed instructions in a variety of formats (i.e, drawings, schematics, bills of material, internal procedures or some combination thereof), and report work completed on a daily basis.
- Perform quality checks on completed assemblies, as needed.
- Interpret test results and evaluate data with oversight.
- Understand and meet quality and delivery requirements.
- Comply with all Danaher regulatory requirements, policies, and guidelines.
- Recognize and report problems with quality, processes, equipment, or materials to Manufacturing Lead, Supervisor, or Operations Manager, and assist with basic troubleshooting.
- Provide hands-on job function training to coworkers, as needed.
- Maintain a clean and organized work area to facilitate manufacturing best practices.
Other Non-Essential Functions:
- Other duties as assigned, including but not limited to: transporting and maintaining units on storage shelves (including database tracking and inventory), cross-training, collecting data and information either individually or from a group, supporting Science, Technical Support, and/or R&D efforts, participating in daily organizational meetings, and/or participating in walk-arounds.
Education, Background, and Skill Requirements
- 2-year technical degree or equivalent work experience.
- 1-3 years of related work experience.
- Working knowledge of Microsoft Office Suite.
- Ability to read, interpret, and use engineering drawings and schematics.
- Ability to learn new computer software programs.
- Excellent electro-mechanical skills, including troubleshooting.
- Excellent attention to detail, and ability to perform precise procedures consistently.
- Basic knowledge of necessary instruments and tools.
Physical Requirements and Working Conditions
The candidate must possess the following abilities:
- Ability to read and follow internal procedures in English.
- Ability to effectively present information to Leads, Supervisors, and Managers in English.
- Ability to respond to common inquiries or issues.
- Ability to collect data, and establish facts in support of projects or troubleshooting efforts.
- Analytical mindset.
- Sufficient visual acuity and manual dexterity to assess, manipulate, and assemble work, which may include small components, with a fine level of detail.
- Occasionally lift, carry, push, or pull up to 50 pounds and/or frequently lift, carry, push, or pull up to 20 pounds.
The primary role of this position is to provide professional, prompt, and accurate technical support to all Internal and External Customers, for site level Sea-Bird Scientific products. This position serves as the point of contact for customers, both foreign and domestic, providing a high level of technical support. The position is responsible for fielding of basic requests from clients on instrument use, troubleshooting, application, maintenance, and best practices.
- Provide technical support to customers via phone and email.
- Use problem solving to address instrument and software issues, including connectivity issues, data quality, data processing, and intermediate data analysis.
- Assist users with questions on how to use Sea-Bird software and help define appropriate instrument applications.
- Record customer problem descriptions and resolutions in a database.
- Gain familiarity with instrumentation produced across all 3 Sea-Bird Scientific sites – Sea-Bird Electronics, WET Labs, and Satlantic.
- Co-lead or assist with biannual Sea-Bird training courses for end users.
- Occasional domestic and international travel to lead on-site trainings and participate in cruise deployments.
- Help diagnose and troubleshoot equipment returned for service and determine repairs required, if needed.
- Contribute to additional projects as available, such as assisting the technical writer on updates to instrument manuals and application notes.
- Assist Science and R&D departments in instrument level testing, prototype review, and data analysis.
- Perform additional tasks as assigned,
Education, Background, and Skill Requirements
- Bachelor’s Degree in Oceanography, or equivalent experience preferred.
- Experience with Sea-Bird software, Scientific and/or plotting software knowledge recommended.
- Cruise and deployment experience recommended.
- Hands-on experience servicing scientific instrumentation.
- Ability to troubleshoot mechanical and electrical issues.
- 1-3 years experience in a customer-service related field. Exceptional customer service demeanor and outlook.
- Must have a valid driver’s license with acceptable driving record.
- In-depth knowledge of Microsoft Office Suite (including Access).
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Self-driven, results-oriented with a positive outlook and a clear focus on high quality.
- Credible and comfortable in dealing with scientists, engineers, and company executives.
- Knowledge of soldering, Power Supplies, Digital Multimeters, and Oscilloscopes.
- Work an eight (8) hour shift and overtime when required to meet deadlines or on company travel.
- History of good employment attendance and punctuality.
A wholly owned subsidiary of Danaher Corporation (NYSE: DHR), Sea-Bird Electronics is an international corporation headquartered in Bellevue, Washington. Sea-Bird is the largest manufacturer of marine instruments for measurement of salinity, temperature, pressure, dissolved oxygen, and related oceanographic variables. We offer an entrepreneurial environment that is team-centered, customer-driven, quality-focused, and growth-oriented. Working at Sea-Bird gives you access to a robust career development process and challenging "stretch" opportunities.
Working at Sea-Bird
- Commitment to associate safety and product quality
- Creative work schedule solutions and options
- Solution-focused team environment
- More than a job, a real chance to make a difference
We offer flexible and comprehensive benefits to help meet the needs of today's varied lifestyles. We offer our associates a benefits package that includes, but is not limited to:
- Health, Dental and Vision Insurance
- Short- & Long-Term Disability
- Associate Life Insurance
- Holiday and Vacation pay
- Flex Spending
Sea-Bird Electronics is an Equal Employment Opportunity employer. It is our policy to recruit, hire, train, and promote persons in all job titles, without regard to race, color, religion, sex (including pregnancy), national origin, age, veteran status, disability, or any other legally protected characteristic, and to base decisions on employment so as to further the principle of equal employment opportunity. We follow all AA/ADAAA guidelines and are a non-smoking facility. We strongly support health, wellness, and safety, and are a drug and alcohol free workplace and test all new hires.
This company is a federal contractor subject to the affirmative action and non-discrimination requirements of Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, as amended, and, the Vietnam Era Veterans Readjustment Assistance Act of 1974, 38 USC Section 4212, as amended. The implementing regulations at 41 CFR 60-1.4, 41 CFR 60-250.5, 300.5 and 741.5 are incorporated here by reference.
Danaher is a global science and technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries. A globally diverse team of 71,000 associates, we are united by our culture and operating system, the Danaher Business System, which is our competitive advantage. In 2014, we generated $19.9 billion in revenue and our market cap exceeded $60 billion. We are ranked #149 on the Fortune 500 list and during the past 20 years, our stock has outperformed the S&P 500 Index by nearly 2,800 percent.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team. For more information please visit our website: www.danaher.com