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Request Technical Support

This form is for request for technical support only. If you wish to obtain an RMA for returning equipment to Sea-Bird, please use the form found here: RMA Service Request Form.

Please locate the instrument serial number before completing this form.

If you have data to send us, please email and reference the date and time that you submitted the support form.

The Sea-Bird Support Team strives to provide the highest level of service to all of our customers. If you have any questions regarding software or hardware or require more information about deployment techniques and troubleshooting, please complete the form below and we will get back to you as soon as possible. If you prefer to speak directly to a support representative, please call us at +1 425 643 9866 Ext. 4 any time during our hours of operation from Monday to Friday, 8:00 AM to 5:00 PM Pacific Standard Time (UTC-8).