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Request Technical Support

The Sea-Bird Support Team strives to provide the highest level of service to all of our customers. If you have any questions regarding software or hardware or require more information about deployment techniques and troubleshooting, please contact Please include a detailed description of your question, the instrument model number and serial number, and any relevant attachments. If you prefer to speak directly to a support representative, please call us at +1 541.929.5650 opt 3.

Note: this is for technical support only. If you wish to obtain an RMA for returning equipment to Sea-Bird, please use the form found here: RMA Service Request Form.