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What instruments are serviced at the Kempten, Germany, service and calibration center?
- Spare parts are also currently available for purchase including (subject to availability):
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- AF24173 Anti-Foulant cartridges
Orders can be made by contacting us at seabird.eu@seabird.com and will be delivered to the following countries: Andorra, Switzerland, Faroe Islands, Gibraltar, Greenland, Iceland, Liechtenstein, Monaco, Norway, San Marino, Vatican City State, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.
To ensure timely service work, customers are encouraged to contact Sea-Bird GmbH directly before sending equipment in for service or calibration. This initial contact will verify whether Sea-Bird GmbH supports the equipment that the customer wishes to have serviced. Note: European customers can send the entire instrument package, including third-party auxiliary sensors, for servicing. We can troubleshoot the package at Sea-Bird Europe for our standard charges. If we determine that a third party sensor needs to be serviced, we will coordinate the shipment of the sensor to the manufacturer. All charges, including charges from the third party manufacturer, will be combined in one invoice in Euros.
Contact Information
Sea-Bird GmbH is located in Kempten, Germany. It is co-located in the same facility as OTT Hydromet GmbH, Europe’s largest manufacturer of complete hydrometric systems.
The contact information for Sea-Bird GmbH is:
Mailing address:
Sea-Bird GmbH
Postfach 1167
87401 Kempten, Germany
Shipping/Physical address:
Sea-Bird GmbH
Ludwigstr. 16
87437 Kempten, Germany
Tel-Nr. +49 831 960994 701
FAX:+49 831 960994 709
seabird.eu@seabird.com
(Note: Please review the Terms and Conditions before shipping instruments.)
Scheduling and Shipping Instruments
Before shipping, obtain an RMA number from the Online RMA Form.
Note: When contacting us, we require the instrument serial number to verify the instrument configuration / features. Click here to see an example of where to find the serial number on your instrument.